Ryan Benson, "The Social Media Menace!"
Sit back, and enjoy story time with Ryan Benson as they recount their journey through becoming a status quo breaking creative! From the power of memes, to running Nutter Butter's tiktok account, and guiding brands through their online presence! So many goodies in this one!
Ryan's Website, The Social Media Menace
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Transcript
Welcome back to the Rise and Flow podcast.
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:I'm Ray, I'm one of your co-hosts
here at Info Law Group, and I'm
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:excited you're tuning in for another
insightful conversation today.
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:We're joined by none other than
the Ryan Benson, also known
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:as the Social Media Menace.
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:And trust me, once you hear how
he approaches creativity and
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:storytelling online, you'll see
exactly how he earned that moniker.
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:Ryan wears a lot of hats.
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:He's the president of subverse,
partner and creative director
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:at Loudmouth Creative Agency.
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:The managing editor of Silence
Brand across all these roles.
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:He's made a name for himself by pushing
boundaries, blending humor with strategy,
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:and turning brands into cultural moments.
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:So let's jump in and learn how
Ryan transforms social media from
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:a marketing tool into a movement.
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:Speaker: Jumping right into things,
I just wanted to know real quick if
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:you could, explain to our audience
a little bit about Silence Brand.
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:That's mainly how we work with you on
the day-to-day in our attorney-client
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:relationship on, you know, we're
a subscriber to the newsletter.
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:We follow you guys on LinkedIn.
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:So much good information that, we've
already, shared with some of our clients
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:in the digital marketing world to, keep
an eye on and keep tabs on 'cause there's
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:a lot of good trends that you guys spot.
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:And a lot of good insight from,
you know, digital marketing experts
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:that is made very easily to digest.
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:And yeah, give us a little bit of
information about Silence brand.
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:What do you guys do, the newsletter and
even how you guys came up with the name.
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:Speaker 2: Yeah, I feel like you gave
us an introduction that is far more nice
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:than the one that we give ourselves.
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:I think we call ourselves an
elite army of internet idiots.
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:I wanna say.
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:I think those are the words
that we've put together.
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:Yeah, but we're all, we're the,
we're the crazy marketing employees
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:who probably we're like the, the
land of misfit toys a little bit.
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:So we're all the weird ones that
have all collected together.
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:And now we just, like, I, I think what
makes us all so unique is that we can't
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:help but be on the internet all the time.
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:So we try to try to leverage that
information for people that could use it.
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:So we're sitting there looking
at all of the weirdest trends,
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:memes, formats, stories, headlines
and trying to pass that on.
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:Try to put it through a lens of like how
marketers might use this information,
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:how brands might use this information,
or just people on the internet.
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:And we try to share that in a newsletter.
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:The Silence brand name came from.
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:I, I don't even know how long, how
old this meme is, but the work of
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:archival memes is kind of our study.
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:So we figured, let's, let's label this
with something that means something to
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:us, which is that original silence, brand
meme that people started to use when,
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:when brands really first started to join
the internet and try to sell things.
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:And that was the initial response
was, shut up, stop doing this.
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:And it still is.
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:But that's why we named it after that
meme because we are trying to maybe
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:help people approach the internet
in a way that doesn't get them told
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:to shut up, but they still hide.
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:Speaker: Yeah.
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:Yeah.
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:And you, you made an interesting term,
and this is something that we spoke with
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:Dana about in the past who's, you know,
a partner of yours in Silence Brand
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:and who's been, who's been a client of
ours, who's been on this podcast before.
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:She.
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:You know, she gave us a really
interesting perspective on what,
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:what you guys mean by archival
history of memes and stuff like that.
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:Can you kind of like, dive
in into a little bit, but
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:like what you mean by that?
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:Because I don't think I, you know,
people, everyone engages with sending
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:memes, but what is kind of, how do you
guys look at memes and what, you know,
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:what's your take on what a meme is and
the like, impact points that it has
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:Speaker 2: on culture and stuff?
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:I feel like my soul just came alive.
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:No, no one's asked me to explain what,
what an archival meme might mean.
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:I, when I first, so in like high
school, I believe for me, which might
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:not equate to a lot of other people,
whatever when I was in high school,
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:like 2013 was when we were starting to
hear stories about colleges, putting
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:out classes for the study of memes.
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:And that was when all we
had was like the, the.
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:Like the rage faces, like,
are you, you mad bro?
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:And like, troll, lo lo lo.
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:So we were like, that's a meme.
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:But those classes were really about
understanding communication through time
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:and what a meme is in communication.
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:So I've always been fascinated, but
applying that to the internet, when
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:you see a meme today, there's like, I
feel like there's a, there's a chance
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:almost always that, that a, a meme in
present day is like the amalgamation
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:of like 3, 4, 5, sometimes hundreds
of topics that have just kind of
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:snowballed over the last couple decades.
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:And there's just so much nuance.
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:It's like, it, like, I feel like
there's like a flavor to it.
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:Mm-hmm.
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:Like you can sip a meme, like
a fine wine and go, ah, yes.
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:Yeah.
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:It says, notes says notes of
the:
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:Yeah.
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:So first of all, that's why I love this.
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:I love that when we try to explain the
memes that are floating out there, part of
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:what we do is try to go, Hey, just so you
know, these are the flavors in this meme.
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:And sometimes that means this meme has
trace notes of financial instability
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:or, or like, things that brands don't
necessarily consider because they are a
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:real reflection of human communication
and not like brand to brand communication.
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:Yeah.
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:And like that.
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:So a lot of what we do is like
dissect that nuance and I think
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:that's what what can be so helpful
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:Speaker: and that nuance
is important, right?
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:Because I think, yeah.
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:You know, I think a lot of times creators
and brands or businesses will jump on
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:and be like, oh, this meme's trending.
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:Let me just participate in it, right?
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:Mm-hmm.
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:But you know, outside of
just like some type of.
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:Funny face or funny, you know, situation
of a real housewife doing something
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:on the show or that becomes me.
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:Right?
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:There, those nuances have importance, like
right, because it could make sense for
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:that brand to participate, or it could not
make sense for that brand to participate
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:or that creator to participate.
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:Right.
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:Because it might be other messaging or
communication that, like, once again,
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:it's, it's alluding to something or
referencing something that's maybe
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:outside the four corners of the meme.
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:Yeah.
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:And you know, that's important too, right?
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:Especially, you know.
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:You have a history of like, working with
brands and understanding like the economic
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:impact sometimes that engaging in it in
digital marketing might have on them.
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:So yeah, I think that's also
something important to mention.
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:Yeah.
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:Sometimes it either makes sense
for the brand or it doesn't.
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:Right.
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:And yeah, and not only,
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:Speaker 4: and not only that,
but I, I think also like just the
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:educational portion of it, right?
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:Like, even though it's like fun, it's
like, you know, you're, you're putting
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:out the, you know, the, the content
that's kind of trending and stuff.
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:But as millennials we also like,
we wanna be kind of caught up
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:with, with the trends, right?
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:And some of them, I'm not
realizing that what they mean.
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:Like, I know I've found myself
where something keeps on popping up
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:on my TikTok or something and I'm
like, where does this come from?
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:Like, right, where, where's
the, the source of this meme
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:and what does it really mean?
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:Or like, just a trend, right?
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:Like right now there's like the
six seven i, i, if you guys have
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:seen that and I was just like.
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:Why did all these, like, they keep on
like going after like 6, 7, 6, 7, 6,
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:7, and I literally had to go and like
Google it, you know, trying to figure
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:out like, why is this trending, right?
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:Like, what does it mean?
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:And it's so hard
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:Speaker 2: to Google sometimes because,
because you're Googling like TikTok sound.
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:Kids keep saying six seven
and the Internet's like, ah,
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:Speaker 4: yeah, yeah.
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:So it's really nice to have, you
know, at least a place where we can
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:go and like kind of understand how
it's impacting, you know, the, the
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:market, how it's impacting pop culture
you know, in, in multiple ways.
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:How do you go about that?
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:Like how do you, how do you keep
yourselves kind of up to date
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:with kind of those trends and,
and how to digest them and how to
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:introduce 'em to, to your audience?
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:Speaker 2: Well, first what helps
is that we're all so, so painfully
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:online that it never stops.
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:So we're constantly like, that's, that's
probably a weakness and a strength, but
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:a unique strength to have in this group.
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:We're also just in it, that we're
constantly experiencing the culture.
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:So to take another step and start
analyzing is not easy, but we're, we're
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:kind of primed to do that because of
how much time we spend on our phones.
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:Speaker 3: Yeah.
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:Speaker 2: So first
we're just really online.
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:But I think all of us have, we've all,
in this group at least, we've all kind of
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:navigated this, really this career path
that has just existed for the first time.
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:So it has constantly been, like my
career has constantly been exploring
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:what I'm even supposed to do.
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:And that means with the change
of the internet, with the
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:change of my roles, with like.
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:I started my career tweeting and
Twitter doesn't exist anymore.
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:It's a different app for different people.
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:Things constantly change.
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:And I think that we've all been primed
to start really paying attention and in
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:our roles where a traditional marketing
role has elements of communication
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:from, from branch to person.
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:So through that lens, wherever it is
on Twitter, on Instagram, or in my
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:case, even doing like in-person events
where we're communicating to people
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:like Old, before the pandemic we used,
we used to do these things outside.
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:I think they've all taught us to really
pay attention to the pipeline of like
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:information from brand to consumer.
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:And at least in my experience, I've
really tried to pay attention to that
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:pipeline and figure out how best to
communicate information to people that
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:doesn't make them feel like they're being.
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:Used for money.
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:Speaker: Yeah.
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:And that's, that's like gotta
be an obstacle sometimes, right?
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:Because absolutely
comes like, that doesn't
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:Speaker 2: really work.
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:It's not really com a compatible
system with capitalism sometimes.
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:I was reading a book which now I
can't remember the name of, but
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:Benton recommended a book to me
about capitalism and it just has
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:a line that said, capitalism is
a uniquely illiterate system.
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:So sometimes marketing is in direct
competition with the idea of capitalism.
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:Yeah.
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:But that's okay.
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:Yeah.
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:That's created our unique expertise
that we put out in this newsletter now.
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:Speaker: Yeah.
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:And I, you know, I think that's.
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:What I like about marketing so much is
like a lot of times people feel like
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:marketing is just advertisements, right?
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:Like marketing is just
Hey, do you have a Zi?
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:Buy my face.
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:Yeah, exactly.
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:Do you have a Zi?
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:Do you look ugly today?
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:Buy our cream.
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:Right?
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:Do you feel ugly because you might
be, unless you buy our product.
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:Yeah.
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:Are you depressed?
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:Get better health.
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:Right?
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:Like, like that.
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:This podcast is brought
to you by Better Help.
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:Yeah.
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:Right.
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:I'm like, I don't know if you work with
them or not, but no endorsements here.
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:Even though you should
get help if you need it.
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:Right.
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:But yes, the whole idea of marketing
to me is just like how things spread.
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:Right.
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:And I think that's why memes naturally
became part of digital marketing.
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:Kind of like an avenue to do
digital marketing through, right?
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:Like think about some of
like the most popular.
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:Accounts on Instagram
are meme accounts, right?
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:They're just like either creating
memes or sometimes brands who just
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:make really good memes, right?
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:Because, you know, if a picture's
worth a thousand words, a
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:meme's worth a million, right?
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:It just helps with like
virality, shareability.
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:So I think it's just understanding
like the power of a meme, right?
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:Absolutely.
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:And it's just funny because that's
what marketing at Z is, right?
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:Like, it's like you don't necessarily,
like you could become a marketing
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:genius these days without ever having
set foot in a classroom learning
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:about marketing in general, right?
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:You just have actually maybe
participating it since you were a kid.
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:Well, not a kid, but
like maybe a teenager.
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:Well, jumping on Instagram right now,
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:Speaker 2: right?
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:We do live in a timeline where you
could have been raised by the internet.
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:We're at that point.
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:Yeah.
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:So it is possible.
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:Yeah.
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:Speaker: Yeah.
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:And you could have the power to.
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:You know, they're, we're seeing kids
now, you know, with the power to share
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:things globally and distribute a meme or
a message to millions of people in one go.
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:Right.
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:And
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:Speaker 2: yeah, and I feel that's the
power of memes is that, like I touched on
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:earlier, but like, the potential to have
so many topics like baked in, but also
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:the fact that it's like, it's one image.
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:There's, you usually are not seeing
an original caption with a meme
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:when it's ripped from page to page,
but you see the whole picture.
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:So whatever message is baked into
that is now extremely shareable.
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:So yeah, it can go global.
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:Speaker 4: Yeah, absolutely.
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:And with some of these like global
companies, you know, these, these major,
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:you know, brands, kind of jumping on
on some of the, these, these trends, I
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:have seen kind of a shift towards that
with a lot of big, you know, brands.
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:Are there any in particular that
you kind of, you, you really
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:enjoy and you're just like.
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:Yeah.
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:Like they're, they're doing it right.
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:Or, or some of the brands that
inspired you to be like, okay.
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:Yeah.
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:Like they, they get it.
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:Speaker 2: Hmm.
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:I feel like every brand has
their, their time in the sun and
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:sometimes that doesn't always last.
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:But, but growing up, like Wendy's, of
course, original, just giving it back
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:to the people that dish it out to them.
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:Denny's just being insane as a,
like, nano puss is one of my all time
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:favorite things that ever happened.
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:Um hmm.
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:Bark's Root beer.
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:Oh, they're insane.
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:And brisk Canada also insane.
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:I love them.
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:I don't think they make any sense,
but I think that's, that's, that's
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:what we need a little more of.
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:Yeah.
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:Yeah.
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:Like I feel like products like that too.
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:Even Arizona, Arizona is a good
account or a good example of this.
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:Like no one needs to be reminded
what a can of Arizona is.
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:We've, we've known our entire
lives and they're still there,
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:still doing the same thing.
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:So this, like, their, their
opportunity is to be complimentary
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:to what we already know.
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:Everything they put out is
complimentary to what we already know.
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:They're not gonna teach us something
new about the product unless they
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:release Arizona coffee in a can.
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:Then that's a new product.
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:So to just have fun in that space
and to play in that space keeps
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:people entertained, keeps people
saying, yeah, I love Arizona.
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:Yeah.
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:And not because they were
convinced to buy it necessarily.
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:Yeah.
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:Speaker: Yeah.
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:Speaker 2: And I,
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:Speaker: I think, you know, that
is like a natural transition to
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:what you've done in the past.
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:Right.
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:I felt
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:Speaker 2: it coming.
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:Speaker: Yeah.
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:And I think it is, like, that's
such a good example because I think
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:people who know TikTok and know the
internet probably have, maybe have
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:come across someone mentioning.
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:Nut butter in the past year or two.
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:Right.
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:And nutter butter account and
it's absurdity and you are kind of
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:like, the source are kind of like
the brains behind that in a way.
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:Right.
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:They might not want to hear you
use that, that language, but
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:I know that they are.
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:There was already the, while you were
there, there was already news about it.
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:Right.
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:There was already articles and everything.
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:So, I know they probably don't want
to hear that, but you've already
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:kind of like been touted while
there as the brains behind it.
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:Right.
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:And kind of the, and I, can you
take us just through that, right.
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:Because when you mentioned Arizona,
you, you were talking about you
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:were just talking about, hey, the,
the point of Arizona participating
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:online in this conversation.
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:Right.
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:The cultural conversation.
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:Not to re, you know, convince
people to buy their product over
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:any other iced tea product, maybe.
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:Right, right.
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:But it's just there to be like.
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:A reminder of who they are and maybe
another avenue to connect with people.
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:Right.
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:It's a legacy brand, right?
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:Kind of like nut butter's
a legacy brand, right?
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:But like why and that, and maybe
that's what gives it the opportunity
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:to be a little bit more absurd.
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:But it's better than just being
like, Hey, are you craving
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:a peanut know buttery snack?
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:Right?
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:Like, yes.
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:So we'd love to know like
more break that down because I
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:think a lot of people see that.
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:I think a lot of millennials see that
and they're like, I don't get what's
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:going on with nutter butter account.
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:They do,
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:Speaker 2: but
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:Speaker: yeah.
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:Yeah.
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:Can you, can you kind of
like break that down for us?
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:Speaker 2: Yeah.
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:So I'll start by saying that I have
seen not too many videos, but I've
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:seen a couple videos of very millennial
people saying, this is bad and I
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:don't understand why, and I can't
really tell you why, but I hate it.
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:Which unfortunately just proves my point.
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:Cor to be correct because they're
talking about it, which is the
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:brand awareness that we were
looking for in the first place.
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:So our contract, while I was
working on that brand, our main
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:priority was brand awareness.
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:And so realizing that I think was
the superpower or the unlock that
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:got us to that point of now po
like now where they're at posting
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:diabolical, absurd nightmare, if
you will, videos to the internet.
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:Which is of course insane for
a peanut butter cookie brand to
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:be dabbling in analog horror.
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:But when I first started, we were
trying the traditional route of
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:like, look at our new product,
look at this new limited edition.
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:I think right when I started,
they were doing nutter butter
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:cakesters, which don't exist anymore.
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:So we have learnings of like,
we can announce a new product,
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:sure, but no one will care.
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:So we, I took a look back to.
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:I tried to, to give like a,
to, to search for an overview
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:look of who Nutter butter is.
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:And all I could find was this like
:
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:man who's going have another nutter
butter, peanut butter sandwich cookie.
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:And there's like a weird little
song and it's really horrifying.
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:So I just kept bringing it up.
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:I was like, we need to make
more content out of this.
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:Do we have the rights to use this?
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:Can I put this in new content?
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:Eventually, I think I just broke
their will to say no to me.
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:And so I started introducing that and now
we live in a world where the nutter butter
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:man haunts people's dreams on a daily.
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:The real learning was like, yeah,
we can post these memes that someone
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:might share in Slack about like having
nut butter during your office break,
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:but they're getting like 10 likes.
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:We could try something else and we tried
something else and it got the attention.
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:And so I, I will preface this by
saying this almost never happens.
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:But somehow during this initial,
like, let's try this weirdness out.
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:Let's see if it works.
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:We got a report back that showed that
Gen Z sales had actually gone up,
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:which is like, that doesn't happen.
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:You don't do that from social media.
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:Nobody cares.
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:Yeah.
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:Somehow I think we just took 'em
by so much surprise that they were
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:like, not only am I gonna follow,
but maybe I'll grab a pack of Nutter
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:Butters at the store next week.
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:Yeah.
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:So I think the, the real lesson
there was learning or listening to
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:the fact that nobody wanted to have
a normal conversation about mm-hmm.
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:Nutter Butters, because nobody has a
normal conversation about Nutter butters.
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:They're having weird conversations, so
we might as well give them something to
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:Speaker 4: talk about.
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:Yeah.
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:Speaker 2: And it works.
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:Speaker 4: And I, I, I love the fact
that, that you tapped into that old
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:marketing style, like, or at least you
know, the, the old you know, promos.
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:Because it really goes to show the shift
in like, the generational shift, right?
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:Like Yeah.
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:You can kind of see that progression
of like, you know, how you
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:can, how different generations
react to certain things, right?
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:Like, you go back to like the old, like
the:
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:Where they're targeting, you
know, some of these like boomers
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:and like, they're very like, oh,
little it's little song and dance.
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:Like, really, like it works for them.
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:Yeah, yeah.
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:Like the old school commercials.
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:And then you saw like a shift, right?
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:Like in the eighties and the nineties,
like, especially like targeting,
430
:like the younger millennials, like
at that point where it was more like,
431
:you remember that book the tipping
point where they're like talking
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:about like the, the, you know, the.
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:Super spreaders and like these, like, they
were really targeting like the cool, the
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:cool people to sell you the stuff, right?
435
:Then all of a sudden you had like Michael
Jackson trying to sell you Pepsi, and
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:like you had like these, like the,
the, the popular people trying to,
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:you know, push these things on you.
438
:And it's, I love the fact that now,
you know, you see this complete shift
439
:where it's like, it's no longer that,
yeah, sure there's influencers, sure.
440
:But even that, like, there's,
there's already a shift away from
441
:like the influencer marketing.
442
:There's a shift almost to like,
back to the people, right?
443
:Where anybody could, you
know, push something and all
444
:of a sudden it goes viral.
445
:And, you know, I think it goes, goes to
your point that it's like, it, it, it's
446
:different in that shift and people are
consuming marketing in a different way.
447
:What, what do you think are some of
the trends that now you're seeing even
448
:that, like even going from influencer
marketing to like some of these
449
:new style of, you know, marketing.
450
:Have you, is there any insight that
you can kind of give us that you've
451
:seen in as far as like a shift,
especially with the new, you know,
452
:gen Z generations and all that?
453
:Speaker 2: Yeah, so I would
say that I've been actively
454
:paying attention to this kind of
conversation for the last like five.
455
:I mean, this conversation's been going
our entire lives or whatever, but like the
456
:real corporate entities having a, a come
to Jesus moment with their marketing and
457
:being like, how do we get to the people?
458
:So the last five, six years,
all I've been hearing is like.
459
:Be genuine, be authentic.
460
:Mm-hmm.
461
:That's really hard for some
comp like large companies to
462
:understand what that looks like.
463
:So traditionally, they have been doing it
through influencers that they find to be
464
:authentic or genuine to their audience.
465
:And so that's one way of saying
like, deliver our brand message
466
:to your audience, please,
and we'll give you a check.
467
:That's not really enough for people as
we're traveling through the economy.
468
:I don't know, whatever journey we're
on right now, that is not enough.
469
:And so some brands have, well,
okay, a lot of brands have been
470
:asking themselves how to do this.
471
:Some have done it well, some haven't.
472
:Some are still figuring it out.
473
:Smart brands will listen to their
audience, figure out what conversations
474
:they're having, and figure out the
best way to be in the, to show up in
475
:those conversations authentically.
476
:A lot.
477
:More, plenty, more brands
will just interject themselves
478
:into the conversation.
479
:Yeah.
480
:I think what made Nutter Butter so
successful is that the content creation
481
:was a direct result of the community
management we were doing every day.
482
:And it reflected the weirdness, the
insights, the weird comments, maybe
483
:even direct words or messages from
people that were interacting with it.
484
:So it felt like a back and forth.
485
:Instead of paying an influencer to
just speak at an audience, which
486
:is maybe traditionally what happens
it's, I think it's, it's hard for.
487
:I don't even know how to
describe what I'm trying to say.
488
:I think it's hard for large entities
with large budgets to understand that
489
:all it takes is a conversation sometimes.
490
:And so they think if they're not spending
a hundred thousand dollars on a video
491
:with an influencer that will go up and
play for one minute and then be forgotten
492
:about it's difficult to understand where
they're putting that money and if, if
493
:that equation is coming out correctly when
they just need to understand if, if people
494
:are hearing them and talking to them.
495
:I do think that there is
a big shift toward this.
496
:It's, it's on people like us, I think,
to, to do it correctly so that we
497
:can help manage this, this two-way
conversation between consumer and brands.
498
:I'm trying to think of brands that
I think that are doing this really
499
:well and sometimes that's hard.
500
:Yeah.
501
:I do think that Arizona is probably
a good example, even though
502
:they're just like shit posting.
503
:They're still in conversation with
their audience and now there's this,
504
:like, this undying love for a 99
cent can of, well, maybe 99 cent.
505
:That's like, that's part of the drama.
506
:That's part of what there's like
people that go and try to find the
507
:places that are selling them for too
much and try to cancel them online.
508
:There's that like, there's like an Arizona
pack, like people feel like they belong
509
:to the Arizona family because of that
interaction and now they're diehards
510
:whether they even like the product or not.
511
:Speaker 4: Yeah.
512
:Well, I
513
:Speaker 2: hope I answered that question.
514
:Speaker 4: No, I, and no,
and I think that that's it.
515
:Like, I think it's, it's
sometimes it's community driven.
516
:It's, you know, it's people driven rather
than the brand driving the, the message.
517
:I think a, a great example is
this whole thing with like,
518
:target, target and Costco, right?
519
:As people were starting to Oh, yeah.
520
:Cancel target.
521
:It's not like Costco just pumped in a
bunch of marketing dollars and did that.
522
:The people did it.
523
:The people went into the target
comments and just started like
524
:attacking Target and starting promote,
you know, to promote, you know, a, a.
525
:A club membership style business,
which is, it's wild, right?
526
:That like all have their own
527
:Speaker 2: volition, like
nobody's paying them to do
528
:Speaker 4: that.
529
:Right, right.
530
:And now I, you know, I've come across
like Costco influencers where they just
531
:go in there and they're just like, Hey,
like Lugg at what they have at Costco.
532
:Well, you've
533
:Speaker 2: seen the boom guys, right?
534
:We're in a culture of Costco.
535
:Yeah, yeah.
536
:That there's, there's a girl
called the Cost, the Costco Ho.
537
:Speaker 4: And like, she, like I
538
:Speaker 2: do, I do love those people
and I follow them before I go to Costco
539
:so that I know what to look out for.
540
:Speaker 4: Yeah.
541
:And that's great because like
to your point, right, it's, it's
542
:not about the marketing dollars
that they're pumping in, right?
543
:It's, again, it's, it's about just
being part of that, that conversation,
544
:like you said, being part of it,
you know, and it, like I said,
545
:sometimes it's, it's the people that
create these trends and you know.
546
:There's nothing a brand can do,
whether it's positive or negative.
547
:Right.
548
:Sometimes it
549
:Speaker 2: true backfires.
550
:Speaker 4: I
551
:Speaker 2: do think like investing
energy into making people feel so
552
:involved and that they belong, that
they want to create content for your
553
:brand is like the ultimate pathway.
554
:And we've worked with, with brands
who like some, I think that this to me
555
:is an ultimate tell of the community.
556
:If a brand is like Coplay as their
consumer or if they're sharing
557
:content from their consumer.
558
:Mm-hmm.
559
:And to me it is like,
those are your two choices.
560
:I don't think that a brand should be
trying to compete with their consumer when
561
:it comes to showing off how the product
is used, at least on organic social.
562
:That's my world.
563
:I don't make commercials.
564
:I don't, I, when I worked for
Chipotle, I was not part of the team
565
:that was making those bowls with more
meat than you've ever seen on tv.
566
:I dunno.
567
:I think I'm allowed to say that.
568
:Speaker: Yeah.
569
:Yeah.
570
:And I mean, I think that's important
for brands to recognize, and correct me
571
:if I'm wrong, maybe you two know this.
572
:Is McDonald's coming out with like
a new grimace shake right now?
573
:Speaker 4: No, it's, it's not,
574
:Speaker 2: I don't think
it's a grimace shake.
575
:Mm-hmm.
576
:It's, it's this like.
577
:McDonald's world or McDonald's
universe or something.
578
:It's just called like a
McDonald's something shake.
579
:It's
580
:Speaker 4: an adult.
581
:It's an adult.
582
:An adult Happy Meal.
583
:Basically.
584
:That's another one of the, that's
how they're like promoting it.
585
:But it's
586
:Speaker 2: all like, it's no
partners, it's all McDonald's.
587
:Right?
588
:It's their own Yep.
589
:Thing.
590
:So it's not like the cactus
Jack, but it's like inside of
591
:Speaker 4: the McDonald's universe.
592
:And they're tapping in.
593
:They're tapping into nostalgia.
594
:Right.
595
:So like they're using the old
characters and it comes with, you
596
:know, the little toy in the meal.
597
:And so obviously it comes,
yeah, with the milkshake, that
598
:kind of, I think the milkshakes
599
:Speaker 2: killing me.
600
:Speaker 4: Kind of grima, right?
601
:Yeah.
602
:It's like purple and all that.
603
:But instead of like a toy, it comes
with a little tin box that's like
604
:kind of retro looking, oh wait.
605
:And inside the tin box
there's actual stuff that.
606
:I think millennials tend to use, you got
stickers to put on your water bottles.
607
:You have like, you know, a little
postcard, like a vintage postcard.
608
:So things like that.
609
:But yeah, it's, it's actually an, an
adult happy meal that they're trying to,
610
:Speaker 2: to put Yeah, I'm okay
with everything except that shake.
611
:The shake.
612
:I, they might be going for
another grimace shake moment,
613
:like trying to feed it to see it.
614
:Yeah.
615
:I, I have mixed feelings ',cause the
whole grimace shake moment was not
616
:necessarily something that McDonald's
set themselves up for, but it was
617
:something that they took credit for.
618
:And so I mixed feelings.
619
:The whole joke was that
the Grish shake killed you.
620
:Speaker: Yeah.
621
:And that's what I was saying.
622
:'cause I've already seen people take
the new shake and and start doing it,
623
:start doing the whole, I haven't seen
that, but that does not shock me.
624
:It was only a matter of time.
625
:That's why I'm like, maybe they're just
trying to like, and you know, that's like,
626
:can always be in their back pocket, right?
627
:They can just be like, Hey, yeah, Mrs.
628
:Birthday again and have a new grima cookie
and now they're gonna, you know, let let
629
:people do what they want with the grima.
630
:Right.
631
:Speaker 4: And the problem is that
you don't know what's gonna happen
632
:too, like in the future, right.
633
:Like how these trends are gonna
affect the future generation.
634
:For example, my 7-year-old is terrified of
grimace now because of the grimace shakes.
635
:So I could, I could
already see it like, oh no.
636
:Yeah.
637
:Like give it like I know.
638
:And then they
639
:Speaker 2: took ownership
of it a little bit.
640
:Right, exactly.
641
:Which almost endorses the idea when, when
I saw them jump on, I was a little afraid.
642
:'cause I was like, Hey,
the claim here is that.
643
:Kills you, and you just said it might.
644
:Yeah,
645
:Speaker 4: yeah.
646
:Yeah.
647
:So a again, like, you know, a lot of, a
lot of marketing really, you have to look
648
:at kind of where it's landing, right?
649
:Sure.
650
:Like you might be targeting a certain
audience, but consequently it's
651
:targeting also, you know, maybe a
younger audience that might have a
652
:negative outlook on, on, you know,
that marketing, which is also very
653
:interesting to, to kind of see what the
future repercussions will be, you know?
654
:Mm-hmm.
655
:Speaker 2: No, it's a good point to
consider that like, even though you might
656
:be saying something that has a certain
nuance, you are not speaking to everyone
657
:at the same time that understands that.
658
:Yeah.
659
:So you might be saying different things
to different people without realizing it.
660
:And I like the, the analogy
that comes to mind on this
661
:topic is how Jonah Hill and, oh.
662
:21 Jump Street, Seth Rogan.
663
:Oh
664
:Speaker 3: yeah.
665
:Speaker 2: Jonah Hill and Seth
Rogan pretend to be cops, but
666
:like they're trying to speak
the lingo and not get caught.
667
:That's pretty much what
we're doing as brands.
668
:Most of the time, brands will hire
someone who already knows how to
669
:speak the lingo, so there's not
like this, like, are you a cop?
670
:But mm-hmm.
671
:There still is like,
672
:Speaker 3: yeah.
673
:Like,
674
:Speaker 2: yeah, McDonald's can go and be
like, ha ha, the Grish Shake might kill
675
:you, but they're not gonna tweet, like,
just killed myself with the Grish shake.
676
:And that's on the same level in the topic.
677
:That's just where they're, they're
placing their brand guardrail.
678
:Like
679
:Speaker 4: Yeah.
680
:Speaker 2: The topic itself
is not owned by you, and so
681
:people are taking it anywhere.
682
:There's a lot of consideration
that needs to happen.
683
:I'm not saying they did it wrong, I
wasn't in that room, but I've definitely
684
:been in the room where people are
like, Hey, should we use this sound?
685
:And I'm like, oh.
686
:As someone who's been on the internet
too much over the last decade, I can
687
:tell you that that sound actually comes
from someone who is being made fun of
688
:and like, like there's, like, I'm, I'm
the one in the back with the wall with
689
:the string connected to everything.
690
:And I'm like, actually,
691
:Speaker 3: yeah, this
692
:Speaker 2: topic through, through
a timeline of six years actually
693
:connects to something horrible.
694
:Speaker 4: You're like, you're
like the mean, you're like the
695
:Speaker 2: right from like
always sunny where he's like,
696
:Speaker 4: yeah.
697
:He's like,
698
:Speaker 2: that's me going, don't,
don't post the specific TikTok trend.
699
:It's, it's.
700
:Racist, like, yeah, yeah.
701
:It's bad
702
:Speaker: somehow, I promise.
703
:And I think that's like important, right?
704
:'cause a lot of times people might
see like brands posting things, right?
705
:And they're being like, oh, there is that
intern again, just going running wild.
706
:But there are considerations
that need to take place, right?
707
:Like, there are, there, there is
a method to the madness, right?
708
:You don't just post absurdity, you don't
just post certain things just because
709
:you're like, this will catch eyes, right?
710
:Like, there is repercussions or
there, there, there's ways to
711
:be strategic about these things.
712
:And there's a lot of consideration that
goes into place because once again,
713
:you know, there are people who are
going to be, you know, watching, right?
714
:There are people watching, and they will,
you know, if you're not connecting the
715
:dots, they're connecting to the dots.
716
:And now they're, oh yeah, it's
gonna be a ratio comment, right?
717
:Like, mm-hmm.
718
:Speaker 2: Yeah, I've been, I've
been ratioed as a brand before.
719
:I think.
720
:Not, not ever like horribly,
but it does happen.
721
:There's, even, even when you have a
well-intentioned moment, like there's a
722
:particular tweet that went viral as nutter
butter that referenced the letter n and
723
:anytime a brand, I didn't know this as,
as someone who had been on the internet
724
:for, you know, 15 solid years, like
straight years of being on the internet.
725
:Up until that point I did not know
that when brands reference the letter
726
:n there's an army of assholes who
are ready to come spell the N word
727
:out letter by letter no matter what.
728
:Guaranteed every single time.
729
:Yeah.
730
:Now when you search Nutter
butter n it comes up
731
:Speaker 3: Yeah.
732
:Speaker 2: And it comes up as the thread
and it comes up as fan videos of people
733
:screenshotting the thread lessons.
734
:Yeah, absolutely.
735
:Yeah, there's just, there's, there's
a particular nuance with the internet
736
:and it, well, nuances, I guess.
737
:Yeah.
738
:In so many different ways that
you have to pay attention to
739
:before trying to be that cop who's
pretending to be a high schooler.
740
:Speaker 3: Yeah.
741
:Speaker: And I think what's great
about Silence brand is that it's almost
742
:like getting your analysis, right?
743
:So if people who are working
with brands or, you know, mainly
744
:small business owners too, right?
745
:Because mm-hmm.
746
:We're, we're talking, you, you, you work
with a lot of like, big companies, right?
747
:These big brands, but obviously
there's a lot of smaller companies,
748
:smaller businesses that are still
engaging in social media, still
749
:engaging in digital marketing, and
still can have the same issues, right?
750
:Like they can still you know,
communicate the wrong thing.
751
:And how do they, like,
how do they avoid that?
752
:Right?
753
:Because at the end of the day,
they're not digital marketing experts.
754
:They might just be the founder, they
might just be the proprietor, and
755
:they're engaging in social media,
trying to, you know, in the past it's.
756
:Been jackpots for them, but also
in the same end, it can also be the
757
:destruction of their business, right?
758
:Yeah.
759
:And there's less anti frag
fragility in that sense, right?
760
:Because brands will survive
one bad tweet, right?
761
:Or one bad campaign, or multiple
bad campaigns sometimes, but a
762
:smaller business can't, right?
763
:Mm-hmm.
764
:Because also you're, if you're personally
tied to it now, the brand's not racist.
765
:You are literally racist, right?
766
:Or whatever it may be.
767
:Or you might be, you know,
homophobic, whatever, right?
768
:You don't want to cross those lines
unintentionally because you retweeted
769
:something or you whatever, right?
770
:You kind of like participated
in a conversation that maybe,
771
:probably shouldn't have, right?
772
:Mm-hmm.
773
:So I think that's why science brand's
so great, because it gives someone
774
:like myself who's like, oh wow.
775
:Like what, what does six seven mean?
776
:And I can't Google it, but,
hey, s already in my inbox.
777
:Tell me what it is.
778
:Tell me how to use it,
if I need to use it.
779
:And, you know.
780
:I think that's why it's important,
and I think that's why it helps me
781
:digest what's going on on the internet.
782
:And you know, I, I just, you know,
I, I find that so much valuable.
783
:It's so much value there.
784
:'cause once again, not everyone has access
to a digital marketing expert who knows.
785
:I mean, exactly what's going on right
786
:Speaker 2: now.
787
:One of my favorite things to do is to like
lower dump, kind of like what I just did
788
:and be like, Hey, this trend is popular.
789
:You will see it, it is easy to do.
790
:Don't do it.
791
:It, it sends the wrong message.
792
:It is accidentally racist
or, you know, whatever.
793
:I love, I love to share.
794
:Yeah.
795
:'Cause those things pop up where
like no one realizes that the audio
796
:is actually from like, you know,
a clan rally or something insane.
797
:Yeah.
798
:I'm not saying that's a, a specific
example that I've seen, but like, you
799
:know, it, it will be things like that.
800
:Like, oh, actually the guy
reciting that poem is a Nazi.
801
:Yeah.
802
:You know, weird little
nuanced bits that Yeah.
803
:Especially in, yeah.
804
:Well, yeah.
805
:Not to be an extremist, but especially
today where we have the White House
806
:saying God knows what from day to day.
807
:Mm-hmm.
808
:Sometimes it's best to just
ask, ask around, have a second
809
:opinion and make sure you're not
aligning with the wrong thing.
810
:Speaker 4: Right.
811
:Right.
812
:And then, and I think also in like this
day and age, like especially for small
813
:businesses, they also have to really be
careful with like their digital footprint.
814
:I just, not even just them, but like
even their family members, you know?
815
:'cause I've definitely seen trends
where they, you know, destroy small
816
:businesses, not necessarily because of
their marketing, but because the daughter
817
:of the owner posted a picture on her
Instagram, like, you know what I mean?
818
:Like affiliating themselves
and all of a sudden mm-hmm.
819
:It gets back to the brand on
a different platform and all
820
:of a sudden it's like, boom.
821
:They, they dox on, they, they
completely just cancel them.
822
:So.
823
:I think that it's definitely important
to do your research as far as everything,
824
:right, your digital footprint, but also
where these trends are coming from.
825
:Speaker 2: Yeah.
826
:I, I would say like top piece of
advice if you're looking at a trend
827
:is please click the sound and look
at other people's, like, like, please
828
:consume like five to 10 versions of the
trend before you try to get in on it.
829
:Just so you see the vibe.
830
:Yeah.
831
:And if, if the vibe is not passing
the vibe check, just skip it.
832
:Speaker 3: Yeah.
833
:Yeah.
834
:It's
835
:Speaker 2: okay.
836
:There will be plenty more.
837
:Yeah.
838
:I think that like with the rise
of trend-based organic social
839
:strategies and, and being reactive
and constantly commenting on culture,
840
:is that like some brands are set
up to where that's all they do.
841
:And so that's just kind of their thing and
we don't necessarily need to emulate it.
842
:Not everyone needs to be Wendy's.
843
:But also there's, there's
something new every day now.
844
:Like, you don't, you don't need,
it's, you're not going to miss out
845
:just because you couldn't get on that
one trend that came out on Monday.
846
:People might still be
doing it by Saturday.
847
:Yeah.
848
:It's okay.
849
:Speaker 4: Yeah.
850
:What do you, what do you think, like,
as far as like, you know, if a business
851
:owner is listening right now to things
like, what do you think the ratio of like
852
:being a consum, like a internet consumer,
like you're not just consuming social
853
:media versus the creator portion of it.
854
:Like what do you think the, the ratio
should be like to really get a good
855
:gauge, number one, and then number two
you know, how often do you think, or like,
856
:do you think it's, it's important for
them to try to push, like maybe create
857
:new trends versus jumping on old ones?
858
:Speaker 2: I have this like metaphor that
I've not fully polished, but did you ever
859
:have one of those, like, they were like
a, it was like a book you open and then
860
:there was two plexiglass sheets in it.
861
:You traced through it and it would
reflect the drawing on the other side.
862
:Speaker 4: I mean, I remember
'em, I never had 'em,
863
:Speaker 2: but, so I try to like make
this analogy where like the left side
864
:is culture and then when you're drawing,
that's like what you put out as the brand.
865
:And if you're like a plus student
at what you're doing, eventually you
866
:stop tracing and you start drawing.
867
:Mm-hmm.
868
:That's kind of my analogy for reflecting
culture versus influencing culture.
869
:And when, when brands or companies
or even creators start out, like
870
:a lot of what we do is reference.
871
:'cause we're like, I, I know.
872
:I see ha ha funny.
873
:Speaker 3: Mm-hmm.
874
:I know
875
:Speaker 2: that's funny.
876
:Look, it's funny when I do it too.
877
:But as you hone that skill, hopefully
you're not doing that forever.
878
:Because if, if like Van Gogh
was still tracing, we probably
879
:wouldn't think that he's amazing.
880
:Yeah.
881
:And also like if you think of like
Anna Wintour, if, if we found out
882
:Anna Wintour was just like copying.
883
:I don't know.
884
:I'm not in the fashion world.
885
:Another Anna Wintour.
886
:Yeah.
887
:We probably wouldn't think
that she's that amazing.
888
:So like to me it's a skill that
you hone trying to communicate
889
:in a culturally forward way.
890
:And that comes from a certain degree
of consuming culture and not just
891
:like reflecting everything you see.
892
:However, do you know, here's
kind of a deep cut of a meme.
893
:Have you ever seen the video of
the guy where he's like, I ain't
894
:never seen two pretty best friends.
895
:Always one of 'em gotta be ugly.
896
:Oh yeah, yeah, yeah, yeah.
897
:Okay.
898
:Was that And that, that
was like an audio, right?
899
:Like it was also Yeah, he
went viral for that video.
900
:Come to find out, he just reads
tweets, so he never wrote that.
901
:Yeah.
902
:So that kind of takes away the, that
kind of takes away the whole like, right.
903
:Yeah.
904
:He, he just reads popular phrases
and then becomes famous for
905
:reading them with his voice.
906
:So I'm not saying there could be,
there's an entire career out there if you
907
:want to just be reflective of culture.
908
:It might pay, but it
might not be rewarding.
909
:Speaker: Yeah.
910
:I mean, that's the same thing with
people who like go and just, you know,
911
:they'll see viral tweets and then just
retweet it or like put it on threads.
912
:Right.
913
:And yeah, they go viral because proven
they go viral, but then people will
914
:out them and be like, you just, you
know, like you didn't write that.
915
:Speaker 2: You just, yeah.
916
:And they don't, like, some
brands do act as aggregators.
917
:They kind of just respond to culture
always, and that's kind of their thing.
918
:But you will just be, you will
create a reputation for being
919
:reflective and not innovative.
920
:I, I think that like, it's not necessarily
a problem if that's what you're going for.
921
:Mm-hmm.
922
:But if you want that, like, we
want people to, to listen to us and
923
:think of our ideas as legendary and
innovative and they want, we won't be
924
:on the cutting edge of the industry.
925
:You won't do that by parroting
everyone around you forever.
926
:Yeah.
927
:Speaker 4: No.
928
:Yeah.
929
:And we, and, and we've
seen that backfire too.
930
:I think, like, you know, on TikTok,
especially when, when it was
931
:really kind of dance driven, right?
932
:Mm-hmm.
933
:Like early, early years of, of TikTok,
there's a lot of dances that were
934
:starting to happen, and eventually people
started catching on, Hey, wait a second.
935
:Like, that dance was created by the
smaller creator, and now this big creator
936
:is doing it, and all of a sudden there's
a big backlash against the big creator.
937
:Yeah.
938
:For not giving them credit.
939
:Right.
940
:I mean, I think that goes
for, for any trend, right?
941
:A lot of the times, if it's created
by a smaller brand or a smaller
942
:creator and all of a sudden, you know,
it's getting pushed out by these, by
943
:these big entities or big creators,
it could be a negative thing, right?
944
:And get mm-hmm.
945
:You can get that backlash for.
946
:Basically stealing content.
947
:Right.
948
:Speaker 2: Did, do you
recall the Renegade dance?
949
:Like Renegade?
950
:Renegade?
951
:Yeah.
952
:The Renegade.
953
:So that is exactly what happened
with that one, but I, this is,
954
:I don't know it's relevant.
955
:I figured you might enjoy this.
956
:My favorite example of a brand
kind of trying to correct
957
:that history was Champion.
958
:They came out with they, so they have
a stitch that's called the Reverse
959
:Weave, and they partnered with the
dancer who created the Renegade dance,
960
:and they had her do it backward.
961
:So they were like reverse
renegade for the reverse weave.
962
:And then they were like lifting
up the original black creator
963
:who no one knew because all of
the white girls took the stage.
964
:Mm-hmm.
965
:Anyway, sometimes history
can correct itself like that.
966
:Yeah.
967
:But yeah, no, it does happen.
968
:And those brands got involved
with celebrities who took.
969
:I don't know if they necessarily said I
created this dance, but by becoming the
970
:first popularized face with it and getting
paid for it, they, they did kind of take
971
:credit for something that wasn't theirs.
972
:Speaker 3: Yeah.
973
:Speaker 2: They did like the, the
influencer and the brand kind of both
974
:played the cop trying to be, not a cop,
but they were just all the cop together.
975
:Speaker: Yeah.
976
:Law.
977
:This is all just so, I mean,
naturally it's just so you know, we,
978
:you know, we're a law firm, right.
979
:And yeah, we work with a lot of
creators and we work with a lot
980
:of businesses and guess what?
981
:Everyone's engaging in
digital marketing, right.
982
:Social media marketing under
trying to understand, trying, you
983
:know, everyone's just trying to
figure out how this all works.
984
:Right.
985
:Right.
986
:The experts, the, you know, the
people who are just, it's constantly
987
:Speaker 2: changing.
988
:Speaker: Yeah.
989
:Yeah.
990
:If you're lost, so are we, and I'm so
like interested in it because, you know.
991
:We, I'm not gonna say we were like the
first law firm to engage in social media.
992
:Right.
993
:But we were early on in doing it
in a way that was our own, right.
994
:Like, there was a lot of educational
social media, like lawyers out there
995
:and, you know, we're not a huge
accounter or anything like that, but,
996
:you know, we knew who we work with.
997
:We work with a lot of people who
are creators and who, you know,
998
:have YouTubes or whatever, right?
999
:They're, they're Twitch streamers.
:
00:44:54,444 --> 00:44:57,384
All different types of people
marketing to their own niches.
:
00:44:57,384 --> 00:44:58,374
And we are the same way.
:
00:44:58,374 --> 00:44:58,854
Right.
:
00:44:58,914 --> 00:45:03,984
And we also wanted to do it in a more,
we are also, you know, I almost, it's
:
00:45:03,984 --> 00:45:07,044
like I have a chip on my shoulder
almost with like, when we first started
:
00:45:07,044 --> 00:45:11,374
doing social media it was almost looked
down upon by our own industry, right?
:
00:45:11,374 --> 00:45:13,684
Saying like, totally,
oh, that's so childish.
:
00:45:13,684 --> 00:45:14,794
Why are you on TikTok?
:
00:45:14,794 --> 00:45:16,084
Or why are you making videos?
:
00:45:16,084 --> 00:45:18,604
And you know, you're not even
doing educational videos.
:
00:45:18,604 --> 00:45:20,854
Sometimes you're just
doing like weird videos.
:
00:45:20,854 --> 00:45:24,304
And I'm like, Hey, like
we want to do it this way.
:
00:45:24,634 --> 00:45:26,434
And now it's.
:
00:45:26,974 --> 00:45:30,844
Those same people who are criticizing
it are also engaging it and
:
00:45:30,844 --> 00:45:32,254
also doing it in a cringey way.
:
00:45:32,254 --> 00:45:36,274
And I think, you know, it's cringey
because they don't, they almost don't
:
00:45:36,274 --> 00:45:40,084
have that like self-awareness of
awareness of what's going on, right?
:
00:45:40,084 --> 00:45:42,004
Because you could do cringey stuff, right?
:
00:45:42,004 --> 00:45:42,994
We've done cringey stuff.
:
00:45:43,334 --> 00:45:45,374
But it's, it's strategic, right?
:
00:45:45,374 --> 00:45:48,464
Because we gotta understand what,
what the purpose is for that, right?
:
00:45:48,469 --> 00:45:48,629
Mm-hmm.
:
00:45:48,714 --> 00:45:50,684
It's not all cringey, right?
:
00:45:50,684 --> 00:45:52,394
It's a balance of things we hope
:
00:45:52,514 --> 00:45:52,874
Speaker 2: anyway.
:
00:45:52,904 --> 00:45:53,024
Yeah.
:
00:45:53,504 --> 00:45:56,414
Speaker: And like, we're still learning
at the end of the day, but, you know,
:
00:45:56,414 --> 00:45:58,664
I almost have this chip on my shoulder
when I look at like, other people
:
00:45:58,664 --> 00:46:04,304
from our industry who first criticized
it and didn't wanna participate and
:
00:46:04,304 --> 00:46:07,724
now we're doing it and you know it.
:
00:46:07,724 --> 00:46:10,754
And, but also, you know, they're learning
their own mistakes there as well.
:
00:46:11,114 --> 00:46:13,334
But yeah, I kind of always
carry that with me too.
:
00:46:13,334 --> 00:46:18,314
But because I naturally have
an interest in learning.
:
00:46:18,674 --> 00:46:19,154
Right.
:
00:46:19,214 --> 00:46:22,994
How the whole world is learning
this new like distribution platform
:
00:46:22,994 --> 00:46:26,054
that can be so valuable to a lot of
people, but also if you don't do it
:
00:46:26,054 --> 00:46:27,974
the right way, could be detrimental.
:
00:46:28,034 --> 00:46:29,234
Yeah, that's true.
:
00:46:29,324 --> 00:46:29,774
I do think
:
00:46:30,219 --> 00:46:34,664
Speaker 2: a, a fair amount of
that detriment is only earned by
:
00:46:34,694 --> 00:46:36,914
be acting in like a regardless way.
:
00:46:37,184 --> 00:46:40,304
So I think as long as you're, like, if
you're a, if you're a small business
:
00:46:40,304 --> 00:46:41,564
owner hearing that and you go.
:
00:46:42,194 --> 00:46:45,104
So I should just not make a TikTok or
else people could dox me and cancel me.
:
00:46:45,254 --> 00:46:47,864
Just like have a soul and you'll,
you're like 80% of the way there.
:
00:46:48,409 --> 00:46:49,394
Speaker 4: Yeah, yeah,
:
00:46:49,409 --> 00:46:49,899
Speaker 2: exactly.
:
00:46:49,934 --> 00:46:50,234
Yeah.
:
00:46:50,714 --> 00:46:54,674
Speaker 4: No, I definitely, I think
you hit on, especially like using
:
00:46:54,674 --> 00:46:57,884
Meanses as analogy Ray when we Yeah.
:
00:46:57,884 --> 00:46:58,814
When we first started.
:
00:46:59,024 --> 00:46:59,774
Absolutely.
:
00:46:59,774 --> 00:47:02,504
There's all these attorneys that
were just like, oh, what are you, you
:
00:47:02,504 --> 00:47:05,564
know, on TikTok like, oh, what are
you, you doing dances and all that.
:
00:47:05,804 --> 00:47:09,404
And all of a sudden I, we started
getting attorneys reaching out to
:
00:47:09,404 --> 00:47:11,624
us like, Hey, like, can you help us?
:
00:47:11,624 --> 00:47:15,734
Like, you know, with the TikTok
account and this and that, and it
:
00:47:15,734 --> 00:47:20,854
really, when they do it, I really
saw that meme of what's his name?
:
00:47:20,934 --> 00:47:24,914
Oh, he's, he's in Boardwalk Empire,
but you know, he with the backwards
:
00:47:24,914 --> 00:47:27,204
hat and with like the skateboard oh,
:
00:47:27,414 --> 00:47:28,659
Speaker 2: is it Steve Emmi Buscemi.
:
00:47:28,659 --> 00:47:28,899
Steve
:
00:47:28,899 --> 00:47:28,909
Speaker 4: Boem.
:
00:47:29,214 --> 00:47:29,634
Yeah.
:
00:47:29,694 --> 00:47:30,324
Like how do you do
:
00:47:30,324 --> 00:47:31,014
Speaker 2: fellow kids?
:
00:47:31,344 --> 00:47:31,674
Speaker 4: Yeah.
:
00:47:31,674 --> 00:47:32,574
How you do fellow kid.
:
00:47:32,724 --> 00:47:34,614
That's literally how it came off.
:
00:47:34,704 --> 00:47:36,144
And it's like, sure.
:
00:47:36,144 --> 00:47:38,874
They were doing it and they were
doing kind of similar thing, but
:
00:47:38,874 --> 00:47:41,694
like every time I would watch a
video, that's what I would see.
:
00:47:41,694 --> 00:47:44,094
I would see that meme and
I'm like, like it was forced.
:
00:47:45,024 --> 00:47:46,344
A hundred percent forced.
:
00:47:46,764 --> 00:47:47,304
Speaker 2: Yeah.
:
00:47:47,754 --> 00:47:51,324
One time on nutter butter, we, so.
:
00:47:51,939 --> 00:47:54,099
When I was working at Nutter
Butter, we were alongside all of the
:
00:47:54,099 --> 00:47:57,939
other snack brands that were doing
traditional normal people marketing.
:
00:47:58,029 --> 00:47:58,119
Mm-hmm.
:
00:47:58,359 --> 00:48:01,509
And so they would have campaigns
based around launches and normal
:
00:48:01,509 --> 00:48:05,409
things, and we would be asked to
derive campaigns out of thin air.
:
00:48:05,649 --> 00:48:08,769
So one of our campaigns was we
just pretended we were normal for
:
00:48:08,769 --> 00:48:12,879
April Fools, and we made content
that made us say, or made us feel
:
00:48:12,879 --> 00:48:14,139
like we were looking at that meme.
:
00:48:14,349 --> 00:48:14,379
Oh,
:
00:48:15,189 --> 00:48:15,909
Speaker 3: that's funny.
:
00:48:15,909 --> 00:48:15,969
So
:
00:48:16,569 --> 00:48:20,349
Speaker 2: yeah, that's how we learned
like how un-normal our audience was.
:
00:48:20,349 --> 00:48:23,859
But there's, yeah, there's a
truth to that, to that meme.
:
00:48:23,874 --> 00:48:24,699
I, I see it a lot.
:
00:48:25,899 --> 00:48:26,259
I see.
:
00:48:26,259 --> 00:48:29,289
Not the meme, I see the acts that
make me think of the meme a lot.
:
00:48:29,589 --> 00:48:29,799
Yeah.
:
00:48:29,799 --> 00:48:32,499
But that being said, you have
to start from somewhere, so at
:
00:48:32,499 --> 00:48:33,729
least you're posting something.
:
00:48:35,049 --> 00:48:35,869
Speaker 4: Yeah, yeah, yeah.
:
00:48:36,639 --> 00:48:37,509
Or embracing it.
:
00:48:37,509 --> 00:48:37,749
Right.
:
00:48:37,749 --> 00:48:39,189
Embrace the cringiness.
:
00:48:39,189 --> 00:48:39,369
Right.
:
00:48:39,369 --> 00:48:43,629
Embrace the fact that like,
maybe kids will see you as like.
:
00:48:44,499 --> 00:48:46,719
Weirdly cringey like thing, right?
:
00:48:46,719 --> 00:48:49,119
But maybe that's what's,
what's gonna be, you know?
:
00:48:49,119 --> 00:48:49,329
Speaker 2: Yeah.
:
00:48:49,539 --> 00:48:50,019
Nutter butter.
:
00:48:50,019 --> 00:48:55,189
We started asking ourselves or we
started our measure of success because
:
00:48:55,189 --> 00:48:59,419
again, we, we were no longer measuring
dollars spent on influencers or dollars
:
00:48:59,419 --> 00:49:01,219
spent on PR because there were none.
:
00:49:01,549 --> 00:49:04,939
We were measuring how often
people ask us if we were okay.
:
00:49:06,499 --> 00:49:08,899
That was our new measure of
like, are people interested?
:
00:49:08,899 --> 00:49:12,799
And then you started seeing videos and
posts, like content that people were
:
00:49:12,799 --> 00:49:16,849
going out of their way to not only
make, but then put on their feed all all
:
00:49:16,849 --> 00:49:19,069
about a brand that did nothing for them.
:
00:49:20,329 --> 00:49:20,339
Speaker: Yeah.
:
00:49:20,339 --> 00:49:22,279
I mean, that was, and that was crazy
'cause like a lot of things you
:
00:49:22,279 --> 00:49:25,279
were doing, like it was a backlog.
:
00:49:25,339 --> 00:49:27,889
It was like a year backlog of
like, when it started becoming
:
00:49:27,889 --> 00:49:29,119
something people were commenting.
:
00:49:29,509 --> 00:49:29,689
Right.
:
00:49:29,689 --> 00:49:30,409
Because there were, which was
:
00:49:30,409 --> 00:49:33,809
Speaker 2: weird because when, when
there were headlines, I was like.
:
00:49:34,894 --> 00:49:37,954
Yeah, I've been living this
reality for like two years.
:
00:49:37,954 --> 00:49:38,134
What
:
00:49:38,134 --> 00:49:38,464
Speaker 3: do you mean?
:
00:49:39,154 --> 00:49:39,724
Speaker: Yeah.
:
00:49:40,084 --> 00:49:43,759
And like it was getting commented by
like, you know, like JT Barnetts and Sch
:
00:49:43,759 --> 00:49:47,254
Winnebagos and these people who like just
commented on like, you know, they're like,
:
00:49:48,244 --> 00:49:48,814
Speaker 2: what a brand.
:
00:49:48,934 --> 00:49:54,304
Now it's on, I don't even, it was on
a, a show that I don't watch this last
:
00:49:54,304 --> 00:49:58,624
week, and a bunch of people texted me
saying, oh my God, did you see that Nutter
:
00:49:58,624 --> 00:50:00,184
butter was like mentioned on the show?
:
00:50:00,574 --> 00:50:03,514
And I think it's really cool, but I
don't con, I don't watch that show, so I
:
00:50:03,514 --> 00:50:05,464
don't know the significance in culture.
:
00:50:05,524 --> 00:50:06,964
Apparently it's a really big deal.
:
00:50:07,074 --> 00:50:08,484
But I'm kind of numb to it.
:
00:50:09,174 --> 00:50:10,104
Yeah, I understand.
:
00:50:10,434 --> 00:50:13,254
I did something really loud
that a lot of people have seen.
:
00:50:13,254 --> 00:50:14,034
And I'm sorry.
:
00:50:14,034 --> 00:50:14,844
Or you're welcome.
:
00:50:15,589 --> 00:50:15,879
Yeah.
:
00:50:17,064 --> 00:50:19,914
Speaker: I mean, hey, I think,
you know, I, it's almost.
:
00:50:20,814 --> 00:50:21,834
When people see it.
:
00:50:21,834 --> 00:50:22,074
Right.
:
00:50:22,074 --> 00:50:24,234
I think that's what's, like the cool
thing about the nut butter stuff is
:
00:50:24,234 --> 00:50:28,344
just like, people saw it and like, it's
like it raises question marks and then
:
00:50:28,344 --> 00:50:29,814
it's like, oh, there's a lore here.
:
00:50:29,814 --> 00:50:32,094
Like there's certain references
that are keep on happening and
:
00:50:32,094 --> 00:50:36,714
now I wanna learn more, but, and
now I wanna know what's going on.
:
00:50:36,714 --> 00:50:37,104
Right.
:
00:50:37,104 --> 00:50:39,354
So I think once again, it's
just, it's tapping into that.
:
00:50:39,354 --> 00:50:39,414
Yeah.
:
00:50:39,444 --> 00:50:41,154
Sometimes that's what
content can be, right?
:
00:50:41,544 --> 00:50:41,604
Yeah.
:
00:50:41,604 --> 00:50:42,924
Content can just be fun.
:
00:50:43,134 --> 00:50:45,834
It could be a scavenger
hunt, it can be Easter eggs.
:
00:50:45,864 --> 00:50:51,054
It could be so much that you can tap in
creatively that makes you enjoy doing it.
:
00:50:51,084 --> 00:50:51,624
Right.
:
00:50:51,624 --> 00:50:51,634
Yeah.
:
00:50:51,924 --> 00:50:56,364
And it doesn't have to be formulaic,
but it has to have intention.
:
00:50:56,364 --> 00:50:57,444
It has to have like a purpose.
:
00:50:57,444 --> 00:50:57,684
Right.
:
00:50:57,714 --> 00:50:58,014
Right.
:
00:50:58,134 --> 00:50:59,544
You can't just do it.
:
00:50:59,594 --> 00:51:04,124
It's almost, and you know, before we
wrapped up, I wanted to touch upon like
:
00:51:04,124 --> 00:51:06,134
your take on things like even like, right.
:
00:51:06,194 --> 00:51:08,174
We kind of talked about absurdity, right?
:
00:51:08,204 --> 00:51:11,084
With the nut of butter and a lot
of like, you know, what, what
:
00:51:11,084 --> 00:51:15,434
Wendy's does, but like a new trend
is kind of this outrage, right?
:
00:51:15,434 --> 00:51:19,304
And you know, this comes
along with just, you know.
:
00:51:19,889 --> 00:51:24,569
Trump in general in the past few years
of like, if we outrage people, it
:
00:51:24,569 --> 00:51:27,269
spreads our word and it benefits us.
:
00:51:27,269 --> 00:51:29,879
At the end of the day, brands
are starting to do that.
:
00:51:29,879 --> 00:51:30,179
Right?
:
00:51:30,179 --> 00:51:33,569
I don't know if it's intentional, I
don't know if it's not, but we kind of
:
00:51:33,569 --> 00:51:36,449
seen this with the whole like American
Eagle City Sweeney thing, right?
:
00:51:36,719 --> 00:51:37,979
Does it have a good impact?
:
00:51:37,979 --> 00:51:39,659
Is it not Elf and Matt Rife?
:
00:51:39,689 --> 00:51:43,229
I just wanted to know like
your take on like this concept
:
00:51:43,229 --> 00:51:44,699
of outrage marketing now.
:
00:51:45,599 --> 00:51:45,809
Yeah.
:
00:51:45,809 --> 00:51:50,279
Is it, is it sometimes intentional
or is it just na naivety?
:
00:51:50,609 --> 00:51:52,769
And what are we seeing from that?
:
00:51:52,769 --> 00:51:52,949
Right.
:
00:51:52,949 --> 00:51:53,429
I don't know.
:
00:51:53,489 --> 00:51:56,699
I think it's, the jury's still out on
the American Eagle situation, but I
:
00:51:56,699 --> 00:52:03,239
think the elf situation is more of a
misstep, even more egregious misstep.
:
00:52:03,239 --> 00:52:04,919
So I wanna know what your take is on that.
:
00:52:07,749 --> 00:52:08,049
Speaker 2: Okay.
:
00:52:08,049 --> 00:52:14,379
So my take is that the Elf
Cosmetics ad may have been
:
00:52:14,379 --> 00:52:16,299
produced by my last employer.
:
00:52:16,299 --> 00:52:16,959
I'm not sure.
:
00:52:18,594 --> 00:52:19,614
I wasn't involved in it.
:
00:52:19,614 --> 00:52:22,314
So there's nothing that says
the, like, I don't know anything.
:
00:52:22,314 --> 00:52:28,014
Yeah, I know that the drag queen
is, is partners with someone I
:
00:52:28,014 --> 00:52:30,564
used to work with at that agency.
:
00:52:30,894 --> 00:52:34,854
And if that's the case, I have
absolutely no idea why they
:
00:52:34,854 --> 00:52:37,584
hired Matt Rife either way.
:
00:52:37,584 --> 00:52:39,324
I have no idea why they
hired him for that.
:
00:52:39,414 --> 00:52:40,314
That was strange.
:
00:52:40,734 --> 00:52:41,724
I'm not sure.
:
00:52:41,724 --> 00:52:43,104
Their apology was strange.
:
00:52:43,134 --> 00:52:46,824
Their apology was like an
Instagram story that they saved
:
00:52:46,824 --> 00:52:48,324
and then uploaded as a post.
:
00:52:48,324 --> 00:52:52,584
So it was giving like notes app
with even less effort put into it.
:
00:52:52,794 --> 00:52:55,494
They ended it with a heart emoji
and then they left the ad up.
:
00:52:55,794 --> 00:52:58,944
So it's, it's giving, sorry, not sorry.
:
00:52:59,514 --> 00:52:59,874
Yeah.
:
00:53:00,279 --> 00:53:00,729
I do.
:
00:53:00,729 --> 00:53:03,789
I like, I do think that there's a, there's
a chance that some of these brands could
:
00:53:03,789 --> 00:53:09,279
be playing with rage based rage Bait
Marketing Elf was one of the first to
:
00:53:09,279 --> 00:53:12,729
actually commission a dance on TikTok.
:
00:53:13,119 --> 00:53:16,659
They had the Eyes, lips Face Challenge,
I think is, and the, and the song was
:
00:53:16,659 --> 00:53:20,849
like Eyes, lips, face, like you might
actually know about it commissioned
:
00:53:20,849 --> 00:53:26,339
through Movers and Shakers, which is owned
by two members of the former n XM cult.
:
00:53:27,269 --> 00:53:28,019
Oh, okay.
:
00:53:29,309 --> 00:53:29,939
I don't know.
:
00:53:29,939 --> 00:53:31,139
It could have been rage bait.
:
00:53:31,139 --> 00:53:32,669
It really could have, I'm not sure.
:
00:53:32,779 --> 00:53:35,239
I do think that, like if you
were asking me this question in
:
00:53:35,239 --> 00:53:37,429
::
00:53:37,429 --> 00:53:38,659
It was probably an accident.
:
00:53:39,109 --> 00:53:43,399
But like you said, with, with Trump
and, and even JD Vance saying like,
:
00:53:43,399 --> 00:53:46,879
yeah, maybe I made up those facts, but
they made people mad and that worked.
:
00:53:47,974 --> 00:53:48,194
Hmm.
:
00:53:48,199 --> 00:53:51,529
Like that, that is unfortunately a
popular strategy, and it very well
:
00:53:51,529 --> 00:53:53,089
could be playing out in marketing.
:
00:53:53,089 --> 00:53:58,859
I do think that it happens sometimes on a
very small level, typos intentionally miss
:
00:53:58,919 --> 00:54:01,199
or miss like intentionally bad grammar.
:
00:54:01,349 --> 00:54:05,939
I've seen huge rise in paid ads with
a fake hair over the top of the image.
:
00:54:05,939 --> 00:54:08,609
So it looks like you need to clean
your screen and then you click the ad.
:
00:54:09,149 --> 00:54:09,479
Oh, geez.
:
00:54:09,589 --> 00:54:12,949
That, which to me is the same
thing just on a very small level.
:
00:54:12,979 --> 00:54:15,619
Like it's just a, just, there's
just something intentionally
:
00:54:15,619 --> 00:54:17,179
awry that makes you go, what?
:
00:54:17,659 --> 00:54:17,749
Mm-hmm.
:
00:54:17,989 --> 00:54:23,629
It would not shock me, unfortunately, if
we are in an age where like hating women
:
00:54:23,629 --> 00:54:28,789
or domestic violence are topics that we
just throw in just, just to get attention.
:
00:54:29,149 --> 00:54:29,269
Right.
:
00:54:29,369 --> 00:54:30,484
'Cause if that is the case, it worked.
:
00:54:31,739 --> 00:54:32,069
Speaker 4: Yeah.
:
00:54:32,429 --> 00:54:36,899
Well, I mean, I mean we, we are
seeing this though, like obviously
:
00:54:36,899 --> 00:54:40,799
like the, the the office of, of
the governor of California, right?
:
00:54:40,799 --> 00:54:43,079
Like right now it's kind of trending.
:
00:54:43,079 --> 00:54:43,409
Right?
:
00:54:43,414 --> 00:54:43,684
Right.
:
00:54:43,689 --> 00:54:48,119
And, you know, and they've, they've
done a lot of great, you know, write-ups
:
00:54:48,119 --> 00:54:52,349
on, on the, the social media the,
the young lady that's, that's behind
:
00:54:52,349 --> 00:54:54,129
it or the team that's behind it.
:
00:54:54,319 --> 00:54:57,229
Where it's, it's kind of
that, but in a different way.
:
00:54:57,229 --> 00:54:57,499
Right.
:
00:54:57,499 --> 00:54:58,939
It, it kind of is rage bait.
:
00:54:58,939 --> 00:54:59,514
It is, yeah.
:
00:54:59,514 --> 00:55:01,159
For the, for the opposite reason.
:
00:55:01,159 --> 00:55:01,399
Right.
:
00:55:01,404 --> 00:55:04,339
They're, they're, they're posting
stuff to kind of really get that
:
00:55:04,339 --> 00:55:08,479
other side riled up to get Trump
riled up and it's working, right?
:
00:55:08,479 --> 00:55:11,449
I mean, it's getting, it's
getting in front of people.
:
00:55:11,449 --> 00:55:13,819
It's like making people giggle about it.
:
00:55:13,819 --> 00:55:14,149
Right.
:
00:55:14,149 --> 00:55:15,109
So True.
:
00:55:15,139 --> 00:55:19,399
I mean, it's, it's definitely there
and it's, it's, it's a fact effective.
:
00:55:20,599 --> 00:55:24,169
Speaker 2: Well, like what is the, the,
the line I grew up with, which is a very.
:
00:55:24,229 --> 00:55:26,989
I don't know if they still teach
this 'cause it's about like print
:
00:55:26,989 --> 00:55:31,519
marketing, but the, if it bleeds, it
leads idea that like sex cells, blood
:
00:55:31,519 --> 00:55:33,589
cells, murder cells, like they do.
:
00:55:34,129 --> 00:55:38,029
We are still very, we're in kind of a
resurgence of the sex cells era too.
:
00:55:38,059 --> 00:55:39,499
Like Carl's Jr.
:
00:55:39,499 --> 00:55:40,789
I think is sexy again.
:
00:55:41,239 --> 00:55:41,509
Speaker: Hmm.
:
00:55:41,779 --> 00:55:42,049
Yeah.
:
00:55:42,049 --> 00:55:43,579
With like the Alex Earl
:
00:55:43,579 --> 00:55:44,119
Speaker 2: stuff.
:
00:55:44,389 --> 00:55:44,989
Is it Alex Earl?
:
00:55:45,074 --> 00:55:45,364
Yeah.
:
00:55:45,364 --> 00:55:45,374
Yeah.
:
00:55:45,374 --> 00:55:46,669
I think it could be.
:
00:55:46,759 --> 00:55:47,959
I'm, I'm exhausted.
:
00:55:47,989 --> 00:55:50,359
That doesn't sell me a
burger, but that's okay.
:
00:55:51,889 --> 00:55:52,819
That might just be a meat thing.
:
00:55:53,389 --> 00:55:54,019
Speaker: Yeah, no,
:
00:55:54,019 --> 00:55:54,439
Speaker 2: it's true.
:
00:55:54,649 --> 00:55:54,799
And
:
00:55:54,799 --> 00:55:57,259
Speaker: I think that's like, it's weird.
:
00:55:59,179 --> 00:56:00,829
Not weird like I think, right?
:
00:56:00,949 --> 00:56:02,329
Not shocking, but Yeah.
:
00:56:02,329 --> 00:56:03,169
It's not shocking.
:
00:56:03,169 --> 00:56:03,499
Right.
:
00:56:03,499 --> 00:56:08,299
But it is like, it's just funny how
it's just like, it's so much now, right?
:
00:56:08,299 --> 00:56:12,769
Like, and it's such an extreme with
like the whole, like Dr Squash, like
:
00:56:12,799 --> 00:56:14,839
Sydney Sweeney, like bathwater stuff.
:
00:56:14,839 --> 00:56:17,509
Now it's just, it's
going down weird avenue.
:
00:56:18,199 --> 00:56:20,089
It's getting that works for Dr.
:
00:56:20,089 --> 00:56:23,239
Squat because that makes
sense for them, right?
:
00:56:23,239 --> 00:56:23,249
Yeah.
:
00:56:23,249 --> 00:56:25,549
It would be weird if Elf did that, right?
:
00:56:25,555 --> 00:56:26,959
But true.
:
00:56:28,214 --> 00:56:32,654
But it, it is like you mentioned it, it
is like kind of like a resurgence of that
:
00:56:32,654 --> 00:56:36,254
and I don't know it, I think it's just,
once again, it just goes back to the,
:
00:56:36,254 --> 00:56:39,734
the conversation understanding like when
you are engaging in memes and when you
:
00:56:39,734 --> 00:56:41,654
are engaging in outrage marketing, right?
:
00:56:41,654 --> 00:56:43,274
There's ways to do it, right?
:
00:56:43,274 --> 00:56:45,854
Like if Kit Kat came out and said, Hey,
you guys have been eating it wrong.
:
00:56:45,854 --> 00:56:46,694
You're not supposed to break 'em.
:
00:56:46,694 --> 00:56:47,784
You're supposed to just take a.
:
00:56:48,344 --> 00:56:49,514
Spite of the whole thing.
:
00:56:49,544 --> 00:56:49,934
Right.
:
00:56:50,054 --> 00:56:53,204
Maybe that's a d that's
not that outrageous,
:
00:56:53,204 --> 00:56:57,114
Speaker 2: but like, but it, it does
elicit the same like internal like,
:
00:56:57,229 --> 00:56:57,449
Speaker 3: ugh,
:
00:56:57,949 --> 00:56:58,569
Speaker 2: that's wrong.
:
00:56:58,879 --> 00:57:02,544
Like for some it might outrage
them to the point that they Yeah.
:
00:57:02,604 --> 00:57:06,504
Like when I was on Sour Patch Kids
for April Fools, we told everyone
:
00:57:06,504 --> 00:57:07,674
that the band was breaking up.
:
00:57:07,764 --> 00:57:09,384
We're like, the kids
are no longer together.
:
00:57:09,504 --> 00:57:14,994
Unfortunately, a very, very large portion
of the United States assumed that that
:
00:57:14,994 --> 00:57:18,684
meant that we were going outta business
and we accidentally drove a record high
:
00:57:18,684 --> 00:57:21,024
number of customer service inquiries.
:
00:57:21,654 --> 00:57:23,334
So accidentally we did the same thing.
:
00:57:23,909 --> 00:57:24,649
Oh geez.
:
00:57:25,349 --> 00:57:27,264
But we weren't doing it for a bad reason.
:
00:57:27,414 --> 00:57:27,474
Yeah.
:
00:57:27,474 --> 00:57:29,009
And we told everyone it was just a joke.
:
00:57:29,784 --> 00:57:30,504
Speaker 4: Yeah, but
:
00:57:30,504 --> 00:57:31,409
Speaker 2: see, I think
that's a, it's okay.
:
00:57:31,409 --> 00:57:31,449
Right?
:
00:57:31,454 --> 00:57:31,824
That's a good
:
00:57:31,824 --> 00:57:32,574
Speaker 4: example.
:
00:57:32,634 --> 00:57:34,374
You know, even, even that, right?
:
00:57:34,374 --> 00:57:38,154
When they're doing, you know, just the,
the traditional marketing with the,
:
00:57:38,214 --> 00:57:40,104
their sour, but then they're sweet.
:
00:57:40,199 --> 00:57:40,489
Yeah.
:
00:57:40,494 --> 00:57:43,584
I think that was, that's
like a perfect also, right?
:
00:57:43,584 --> 00:57:45,744
Because like they kind of did
some rage bait commercials.
:
00:57:45,749 --> 00:57:45,809
Yeah.
:
00:57:45,809 --> 00:57:46,584
That is, yeah.
:
00:57:46,584 --> 00:57:50,214
They're doing something kind of bad to
somebody, somebody like cutting the hair
:
00:57:50,214 --> 00:57:51,654
and they're like, oh, but now we're sweet.
:
00:57:51,954 --> 00:57:53,814
I mean, I think that that works, right?
:
00:57:53,814 --> 00:57:56,454
And it worked for the
brand, and, and that's true.
:
00:57:56,454 --> 00:57:56,604
That
:
00:57:56,604 --> 00:57:58,884
Speaker 2: did elicit like rage.
:
00:57:59,274 --> 00:57:59,484
Yeah.
:
00:57:59,664 --> 00:58:02,304
If a little candy gummy guy
came up and cut my hair, I'd
:
00:58:02,304 --> 00:58:03,324
probably be pretty pissed too.
:
00:58:05,814 --> 00:58:06,264
Yeah.
:
00:58:07,584 --> 00:58:08,124
Speaker 4: Cool.
:
00:58:08,544 --> 00:58:13,584
Well, yeah, I mean, look, so for anybody
that's, that's, that's watching right now,
:
00:58:13,614 --> 00:58:19,974
kind of, you know, either a creator or,
you know, small business, what advice.
:
00:58:20,334 --> 00:58:25,104
Would you give them just kind of in
general right now, if you know, as far
:
00:58:25,104 --> 00:58:30,234
as their, their marketing strategy or,
you know, just anything that you'd like
:
00:58:30,234 --> 00:58:32,484
to, to kind of put out there for them?
:
00:58:32,784 --> 00:58:33,354
Speaker 2: Yeah.
:
00:58:33,354 --> 00:58:37,134
For one, I definitely say
subscribe to silence brand ck.com.
:
00:58:38,904 --> 00:58:40,794
No, but it is free and we will help you.
:
00:58:41,184 --> 00:58:44,334
Yeah, but I, I think I'm just
gonna pull from two things I said
:
00:58:44,334 --> 00:58:47,214
earlier and check a trend or a meme.
:
00:58:47,304 --> 00:58:49,254
Do, do a little bit of
research before you jump in.
:
00:58:49,404 --> 00:58:52,554
Like not, I'm not even saying 20
minutes, just click around, make
:
00:58:52,554 --> 00:58:56,724
sure that nobody is in the top, like
top post is doing anything nefarious
:
00:58:56,724 --> 00:58:59,814
or something that you wouldn't do,
because that could be indicative of the
:
00:58:59,814 --> 00:59:01,554
trend and not just those businesses.
:
00:59:01,914 --> 00:59:05,214
And then the other recommendation would
be just try things, because I think
:
00:59:05,214 --> 00:59:09,894
that a lot of this field is dominated
by people who focus a little too much on
:
00:59:09,894 --> 00:59:12,384
strategy when strategy can be refined.
:
00:59:12,744 --> 00:59:15,594
So you have to start from somewhere
and you can, you can adapt how
:
00:59:15,594 --> 00:59:18,264
that playbook looks, but you
have to start from somewhere.
:
00:59:18,504 --> 00:59:21,834
Otherwise, you're just writing rules for
yourself in a game you're not playing.
:
00:59:22,919 --> 00:59:23,209
Yeah,
:
00:59:23,909 --> 00:59:26,064
Speaker 4: that's, yeah,
that's great advice.
:
00:59:26,664 --> 00:59:27,204
But I hope so.
:
00:59:27,654 --> 00:59:28,284
Yeah.
:
00:59:28,584 --> 00:59:29,634
No, absolutely.
:
00:59:29,994 --> 00:59:32,604
Well, thank you so much, you
know, for, for jumping on.
:
00:59:32,604 --> 00:59:33,654
Thank you for your time.
:
00:59:33,654 --> 00:59:33,834
Of course.
:
00:59:34,014 --> 00:59:37,254
Yeah, for anybody that's watching,
we're gonna have, we'll, you know,
:
00:59:37,434 --> 00:59:41,604
we'll have the link in our, you know,
in our socials to, to, you know, get
:
00:59:41,604 --> 00:59:46,214
you guys subscribed to to Silence brand
and, and get their, their updates.
:
00:59:46,244 --> 00:59:49,034
'cause Yeah, they're, they're
definitely one of my favorite
:
00:59:49,064 --> 00:59:50,324
things to get in the emails.
:
00:59:51,789 --> 00:59:52,079
Stop.
:
00:59:53,654 --> 00:59:53,984
Speaker: Yeah.
:
00:59:53,984 --> 00:59:56,774
And I, I think it's just, once again,
whether you're just a curious, I think
:
00:59:56,774 --> 00:59:59,924
it's advantageous if you're, you're
a creator or a business owner who is
:
00:59:59,924 --> 01:00:01,874
engaging in like, things online, right?
:
01:00:02,054 --> 01:00:03,974
It's advantageous to know what is.
:
01:00:04,544 --> 01:00:07,754
Hot what's trending and get an
understanding because, you know, you don't
:
01:00:07,754 --> 01:00:12,284
have to be that expert, but silence brand
is kind of there to help connect the dots.
:
01:00:12,534 --> 01:00:16,944
So you can engage or figure out
right, what trends you're not going,
:
01:00:16,944 --> 01:00:19,854
you're gonna sit out on and what
trends you want to participate in.
:
01:00:20,094 --> 01:00:22,134
But also just getting an idea
of whether it's, you know,
:
01:00:22,134 --> 01:00:23,274
participating in those or not.
:
01:00:23,304 --> 01:00:25,644
Just getting, understanding,
understanding of like the
:
01:00:25,644 --> 01:00:27,294
cultural conversation going on.
:
01:00:27,294 --> 01:00:29,544
Like what is Gen Z talking about?
:
01:00:29,544 --> 01:00:29,904
Right?
:
01:00:30,114 --> 01:00:34,944
Why are we seeing, you know,
recession based recipes popping up
:
01:00:35,304 --> 01:00:36,684
and why is the pickle everywhere?
:
01:00:37,014 --> 01:00:38,034
Yeah, exactly.
:
01:00:38,424 --> 01:00:41,494
So, and just getting an idea,
like getting a background check on
:
01:00:41,494 --> 01:00:44,944
that and like, and, and you know,
always be willing to learn, right?
:
01:00:44,944 --> 01:00:47,014
So I think, you know, whether
you endorse it or not, we are
:
01:00:47,014 --> 01:00:48,394
going to fully endorse it anyway.
:
01:00:48,614 --> 01:00:52,734
Disclaimer, even though the fact that you
guys are a client of ours just, you know,
:
01:00:52,734 --> 01:00:57,114
endorsing it because of that advantageous,
once again, we're all participating.
:
01:00:57,114 --> 01:00:59,004
We all don't know what
we're doing, but we can.
:
01:00:59,319 --> 01:01:01,179
Do our homework at the end of the day too.
:
01:01:01,539 --> 01:01:03,909
So I think Silence brand helps
people do their homework on that.
:
01:01:03,914 --> 01:01:04,134
Yeah.
:
01:01:04,629 --> 01:01:04,809
Speaker 2: Yeah.
:
01:01:04,814 --> 01:01:05,334
We hope that's fun.
:
01:01:05,349 --> 01:01:07,749
We help do the homework so that you
look smart in front of your boss.
:
01:01:07,809 --> 01:01:08,349
That's our goal.
:
01:01:08,349 --> 01:01:08,769
There you go.
:
01:01:10,209 --> 01:01:10,899
Speaker: But cool.
:
01:01:10,929 --> 01:01:13,329
Ryan, any any last parting words for our
:
01:01:13,329 --> 01:01:14,199
Speaker 2: audience?
:
01:01:15,069 --> 01:01:15,639
Hmm.
:
01:01:16,299 --> 01:01:19,299
Just like, don't do we
at White House is doing.
:
01:01:19,299 --> 01:01:21,489
And you're already 90% of the way there.
:
01:01:23,374 --> 01:01:23,824
Love that.
:
01:01:23,824 --> 01:01:24,099
Love that.
:
01:01:24,369 --> 01:01:25,929
Speaker: Well, thank you again, Ryan.
:
01:01:26,169 --> 01:01:26,919
Appreciate it.
:
01:01:26,979 --> 01:01:27,639
Yeah, thanks for having me.
:
01:01:27,689 --> 01:01:29,084
And yeah, we'll see you around.
:
01:01:29,544 --> 01:01:30,204
Sounds good.